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Privacy Policy

Last Updated: April 2026
 

Thank you for visiting AE Clinical Psychology. This privacy policy outlines how I collect, use, disclose, and safeguard your information when you visit this website. I have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern how I collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

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Information Collected

  • Personal Information: I may collect personally identifiable information, such as your name, email address, and phone number, only when voluntarily submitted by you or a referring health provider.

  • Sensitive Information: I may collect this information when voluntarily submitted by you or a referring health care provider. This can include but is not limited to ethnicity, gender, sexuality, and health. 

    • All information will be used by us only:

    • For the primary purpose for which it was obtained

    • For a secondary purpose that is directly related to the primary purpose

    • With your consent; or where required or authorised by law.

  • Non-Personal Information: I may automatically collect non-personal information, such as your browser type, operating system, and IP address, to enhance your experience on the website.

 

Purposes of collection, use and disclosure

I collect, use and disclose personal information for the purpose of conducting operations and providing services to you and communicating with health providers with your consent.

I collect non identifiable information to improve your experience on the website.

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and

  • Where required or authorised by law.

 

How I Protect Your Information

I implement security measures to maintain the safety of your personal information when you enter, or submit your personal information.

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, I will take reasonable steps to destroy or permanently de-identify your Personal Information. Your health records will be retained for a minimum of 7 years.

AE Clinical Psychology uses a secure practice software and messaging management system that is ISO 27001 certified (an international standard for information security management systems) and Secure Socket Layer (SSL) technology on web inquiries.

Browsing information that is non-personally identifiable from the website is collected. This information is collected for the sole purpose of measuring visits to the site and making improvements to the content. 

 

Cookies

May be used to enhance your experience on the site. You can choose to disable cookies through your browser settings.

 

Third-Party Disclosure

I do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, I may be provided with information by third parties, such as a referring general practitioner. In such a case I will take reasonable steps to ensure that you are made aware of the information provided by the third party.

 

Access to your Personal Information

You may access the Personal Information I hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact in writing.

I will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

To protect your Personal Information, I may require identification from you before releasing the requested information.

 

Maintaining the Quality of your Personal Information

It is important that your Personal Information is up to date. I will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information I have is not up to date or is inaccurate, please advise as soon as practicable I can update records and ensure continued quality services to you.

 

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact:

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AE Clinical Psychology
The Dymocks Building
Level 7, Suite 2
428 George St, Sydney NSW 2000

E: anna@aeclinicalpsychology.com.au
M: +61 461 355 297

 

Your Consent

By using this website, you consent to this privacy policy.

 

Changes to Privacy Policy

This policy will be updated as required. Any changes to the privacy policy will be posted on this page.

If you have any questions or concerns about this privacy policy, please contact us at anna@aeclinicalpsychology.com.au

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